You are here Skip Navigation Linkshome>Customer service
Service and Advice
Good customer service is important to Vitaminstore. We will therefore do everything we can to give you the best possible service. 

For personal advice you can e-mail us directly at (replace AT with @).

You can also find us on Twitter. Our webcare service team is ready for you @vitaminservice.

We have an extensive library with information on numerous amounts of items or complaints, but our service goes beyond that.
After placing your order, it is not over for us. We strive for fast delivery at your door using the TNT Post Group. Usually you will receive your order within 24 hours. Have any questions about your order? You can call us at +31 23 534 34 68 on work days from 09:00-12:00 and from 13:00-17:30. You can also ask your question by e-mailing us at (replace AT with @) and we will get back to you.

The address below is not our visiting address. For picking up orders you can go to one of our stores.

Vitaminstore Online B.V.
Mollerusweg 50
2031 BZ Haarlem
Tel. nr.: 023-5343468
Fax nr.: 023-5343339
VAT number: NL8097.10.675B01
Chamber of Commerce number: 34145379
Bank account number: 8370336
IBAN: NL22INGB0008370336

If you have any suggestions or remarks about the Vitaminstore website you can e-mail us and receive a gift if we use your idea.

The Vitaminstore Team
The people behind the vitaminstore
Drs. Alain Vermeulen
Drs. Alain Vermeulen
A graduate Exercise physiologist and a orthomolecular expert. From sports and nutrition, he focused more and more on orthomolecular medicine. His particular interest is especially in the use of supplements as a means to prevent growing old, and staying healthy and vital.
Koert Otten
Koert Otten
In 1994, Koert Otten successfully achieved a commercial study of economics degree at the HES in Amsterdam. In 1996 he started a company with Alain for nutritional supplements: Vitamin Store. Initially beginning in the position of Finance Director and currently working as CEO of Vitamin Store in the Netherlands B.V.
Tim den Hertog     Tim Wolters     

Employees Vitaminstore.