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Products can be sent back to Vitaminstore within a period of 14 days after delivery. Hygienic products, like tablets, capsules, powders, drinks, creams, oils and other sealed products, can only be returned if unopened and intact. In case of return, we will reimburse the product and shipping costs. The shipping costs of returning the product to us is at your own expense. If a product or order does not reach you in good condition, please contact our customer service. These products should also be returned and the costs of shipping the order back to us will be reimbursed on a case by case scenario. Products of which the security seal is broken can not be returned without prior contact with the customer service of Vitaminstore.